STAY REQUIREMENTS
Everything you need to know before your guest's stay.
RETREAT REQUIREMENTS
Everything your guest needs for a safe and comfortable stay.
Rabies • DHPP • Bordetella
All guests must be current on the required vaccinations listed above.
Bordetella must be administered at least 14 days prior to arrival.
Guests should arrive in good health and free of contagious illness, fleas and ticks. Please let us know in advance about any medical conditions, recent illness, injuries, medications, or special care needs.
For the safety of our guests and team, dogs must be comfortable being safely handled by our staff so we can leash, move, feed, and interact with them throughout their stay.
We understand that some dogs may br nervous or shy in a new environment, and we're happy to give them extra time and patience to settle in. However, dogs displaying aggressive behavior toward staff cannot be accommodated.
To help keep mealtimes simple and organized, please send your guest's food pre-portioned in individual baggies for each feeding.
We're happy to accommodate refrigerated food and special feeding instructions. Southern Pet Lodge provides food and water bowls, so there's no need to pack bowls from home.
Please let us know about any food allergies or dietary restrictions before your guest's stay.
We're happy to administer medications during your guest's stay.
Please bring only the medication needed for their stay, clearly labeled with your guest's name. Medications should be pre-organized whenever possible, with clear instructions for dosage and timing.
Please let us know about any special instructions or medication needs before arrival so our team can have everything ready.
We keep packing simple!
Southern Pet Lodge provides clean, comfortable bedding and food and water bowls for every guest.
You're welcome to bring a couple of favorite toys or treats to help your guest feel at home.
If your guest takes medication, please bring only what will be needed for their stay, clearly labeled and organized with written instructions.
Please leave beds, blankets, and bowls at home - we'll have everything ready and waiting.
Our regular lobby hours are 7:30 -10:00 AM and 5:00 - 7:00 PM daily for arrivals and departures.
For everyone's safety, please leave your guest comfortably in your vehicle while you check in with our team. Once check-in is complete, you may bring your guest inside.
Your guest's last day is complimentary when picked up by 10:00 AM. Pick-ups after 10:00 AM are charged as an additional boarding day.